Stone Villa – Privacy Policy
1. Who We Are
Stone Villa is a family‑run homestay in Almora, Uttarakhand, India. In this policy “we,” “our,” or “us” refers to Stone Villa, owned and managed by Neeta & Robin trading as Stone Villa Himalayan Homestay.
2.What We Collect and Why
| Data | When | Purpose |
|---|---|---|
| Name, phone, email, postal address, ID proof | Enquiry / booking | Reserve your stay, comply with local police register rules |
| Stay details (dates, cottage, number of guests) | Booking | Manage your reservation |
| Payment reference (UPI / card token) | Confirmation | Process and record payment; we do not store full card numbers |
| Dietary needs or special requests | Before arrival | Provide meals and services you ask for |
| Basic site analytics (IP, device, pages visited, cookies) | Website use | Improve the site and diagnose issues |
3.How We Use Your Data
Confirm, bill, and manage your stay
Offer services you request (meals, transport)
Meet legal duties (guest register, tax)
Send updates or offers only if you opt in
4. How We Use Your Data
Digital files are stored in encrypted cloud storage located in India; paper registers are held in a locked office. Access is limited to authorised staff.
5. Sharing
We share data only with:
1. Service partners who help us run the homestay (payment gateway, taxi drivers)
2. Government authorities if required by law
We do not sell or rent your data.
6. Your Rights
You may ask to see, update, or delete your personal data—subject to legal retention rules—by writing to StoneVillaAlmora@gmail.com
7. Grievance Officer
The Stone Villa Near Eco Park Paperseli Almora Uttarakhand-263601
Email: StoneVillaAlmora@gmail.com | Phone: 8979587945
